News and insights to help health plans streamline the delivery of in-home care, long-term services and supports, and supplemental benefits.

How to Use Data to Become a Preferred Provider

When hospitals select preferred providers, they often rely on skilled nursing facilities or home health agencies that they’ve built relationships with and trust. Providers may be friends or long-time partners. Or, they might bring in lunch or treats for hospital...

Earn Preferred Provider Status: 6 Tips

The U.S. population is aging, an increasing number of patients suffer from more than one chronic condition, and Medicare spending on post-acute care is up. Depending on your market, it can be a competitive time to be in the post-acute care business. As part of the...

Caregiving Is Hard: 5 Tips to Ease the Load

Caring for an elder family member can be stressful. According to a recent study, there are nearly 15 million unpaid and untrained family caregivers for older adults in the U.S. Half spend nearly 30 hours a week providing care to relatives, many of whom have dementia....

Home Health Agency Thinks Like a Hospital

Home Health Agency Thinks Like a Hospital

Gloria Shields knows that some hospital networks have hundreds of providers to choose from when they discharge patients who need at-home care. As director of transitional care at Bowes In Home Care, she wants the Crystal Lake, Illinois home health agency to stand out...